Analytics Dashboard — Engagement & Retention Metrics

We rebuilt the analytics section from the ground up. You now get a unified view of how users engage with your product — without leaving Flowdesk.

What's new

• Active users chart — daily, weekly, and monthly active users on one graph, with a 90-day rolling window.
• Feature adoption heatmap — see which parts of your product are used most and which are gathering dust.
• Retention cohorts — understand whether users who signed up in January are still around in July.
• Churn signals — accounts that haven't logged in for 14+ days are flagged automatically so your CS team can act before they cancel.

All charts are filterable by plan, country, and signup date. Data exports to CSV in one click.